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Number #1
In Lima - Peru
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Complaints book

    1. Identification of the complaining consumer

    2. Identification of the contracted good

    3. Detail of the Claim and Order of the Consumer


    Adjunta tu documento

    4. Observations and actions taken by the provider


    5. I authorize notification of the result of the claim to the consigned mail

    * The formulation of the claim does not prevent the person from resorting to other dispute resolution channels nor is it a prerequisite.

    * The provider must respond to the claim within a period not exceeding (30) thirty calendar days, being able to extend the period up to (30) thirty more days, prior communication to the consumer.