Identification document *DNIPassportCE
This applies if the claimant is a minor
Identification documentDNIPassportCE
ProductService
ClaimComplain
*Claim: Dissatisfaction related to products or services *Complaint: Dissatisfaction not related to products or services; or discomfort or discontent regarding customer service.
Adjunta tu documento
Response communication date: Description: “As it is a virtual claim, your case will be referred to the customer service area, in order to respond within the legally established term.
YesNo
(*) Required fields
* The formulation of the claim does not prevent the person from resorting to other dispute resolution channels nor is it a prerequisite.
* The provider must respond to the claim within a period not exceeding (30) thirty calendar days, being able to extend the period up to (30) thirty more days, prior communication to the consumer.
I have read and accept the Data Privacy Policy of LLS.